Everything You've Been Meaning to Ask Us

This page exists because real questions deserve real answers, not a wall of legal text. We've organized it around the things that come up most: how to verify your account, which payment methods are accepted, how withdrawals are processed, and what to do if something doesn't go as expected. Deposits via PayPal, Venmo, and Play+ prepaid cards are the most common entry

points, so a good chunk of these answers revolve around those rails. If your question is about state eligibility, that one's straightforward too — access depends entirely on your state's laws, and we spell out what that means for your account. Players in New York and Charlotte have asked us the same questions you're probably here to answer, so we wrote these

with real account situations in mind, not hypothetical edge cases. If the answer you need isn't here, live chat puts you in front of our support team directly.